WaFlow · For local businesses in India
Bring customers back with better WhatsApp follow-ups.
Run Diwali campaigns, admissions follow-ups, new-stock alerts and repeat-purchase messages from one workspace, priced for Indian businesses.
Uses the official WhatsApp Business Platform. GetWaFlow is independent of Meta and WhatsApp.
Everything you need to sell on WhatsApp
Campaigns
Build and review customer campaigns from approved templates.
Team inbox
Manage replies across your team, so no customer waits.
Contacts
Import and organise customer audiences from the list you already have.
Reports
See delivery, engagement and replies for every campaign.
Made for how local businesses sell
Diwali gifting
Coaching admissions
New stock
Repeat orders
Launch a campaign in four steps
Upload customers
Bring in the customer list you already use.
Choose a template
Start with an approved message and make it relevant.
Send your campaign
Select the right audience, then send or schedule.
Track the response
Review delivery, engagement, and customer replies.
Who uses WaFlow
WaFlow is made for local businesses that already know their customers by name. These are the kinds of messages each one sends. Sample wording only: every outbound message goes through an approved template.
Sweet shops and mithai counters
Festive pre-orders, pickup slots and gentle reminders to people who ordered last year.
Retail shops
New stock, offers and reminders when a regular customer is due to buy again.
Coaching institutes
Admission follow-ups, demo class invites and batch updates for parents and students.
Jewellers
Collection launches and festive announcements to customers who have bought before.
A year of campaigns
Indian customers buy around festivals and seasons. This is a practical plan for when to write to your customers. Dates for lunar-calendar festivals change every year, so check the calendar and count back from the date.
January
Makar Sankranti, Lohri, Republic Day
Send: Festive sweets, gift boxes and a start-of-year offer.
Start: About 10 days before Sankranti.
February
Wedding season, Valentine's Day
Send: Gifting and jewellery enquiries; coaching exam-season reminders.
Start: Start of the month.
March
Holi, Gudi Padwa, Ugadi, financial year-end
Send: Holi orders, new-year offers, year-end clearance.
Start: About 2 weeks before Holi.
April
Akshaya Tritiya, Baisakhi, new academic year
Send: Jewellery collection launches; admissions for the new session.
Start: Admissions in March; jewellery 2 weeks ahead.
May
Summer holidays, wedding season
Send: Summer batches, holiday-week offers, repeat-order reminders.
Start: Start of the month.
June
Back to school
Send: Stationery, bags and uniforms for retail; admissions follow-ups for coaching.
Start: Mid-May.
July
Guru Purnima, monsoon
Send: Thank-you messages for coaching; monsoon offers and reminders to lapsed customers.
Start: About a week before.
August
Raksha Bandhan, Independence Day, Janmashtami
Send: Rakhi boxes and sweets, sale offers, festive pre-orders.
Start: About 2 weeks before Rakhi.
September
Ganesh Chaturthi, Onam
Send: Modak and prasad orders, festive new stock.
Start: About 10 days before.
October
Navratri, Dussehra, Karwa Chauth
Send: Festive collections, gifting, outfit and jewellery reminders.
Start: Start of the month.
November
Dhanteras, Diwali, Bhai Dooj
Send: The busiest gifting window: gift boxes, collections, opening hours.
Start: 3 to 4 weeks before Diwali.
December
Christmas, wedding season, year-end
Send: Year-end offers, new-year batches, thank-you messages.
Start: Early December.
Plan one message to remind, one to announce and one to close for each festival. Send only to customers who have agreed to hear from you, and keep each message short.
WhatsApp rules, explained simply
These are the rules of the official WhatsApp Business Platform. Knowing them keeps your number healthy.
- Opt-in first
- You can message only people who have agreed to hear from you on WhatsApp. Ask at the counter, on the bill or on a form, and keep a record.
- Approved templates
- Messages you send to start a conversation, like offers or reminders, use templates that WhatsApp has approved in advance.
- The 24-hour reply window
- When a customer messages you, you can reply freely for the next 24 hours. After that, you go back to an approved template.
- Quality and blocks
- If customers block or report your messages, your number's quality suffers. Send relevant messages, and stop messaging people who ask you to.
- Verified business name
- On the official platform, a verified business number can show your shop's name instead of just a phone number.
Personal WhatsApp or broadcast lists, compared with WaFlow
| Topic | Personal WhatsApp and broadcast lists | WaFlow on the official platform |
|---|---|---|
| Sending at scale | Sending to many people from a personal number or an unofficial tool risks a ban | Built on the official WhatsApp Business Platform |
| Business name | Your phone number | A verified business number can show your business name |
| Message wording | Anything you type | Approved templates for outbound messages; free replies inside the 24-hour window |
| Team | One phone, one person at a time | Team inbox, so replies are managed across your team |
| Results | You count replies by hand | Reports on delivery, engagement and replies for each campaign |
| Customer consent | You need opt-in | You still need opt-in. WaFlow does not replace it |
Pay less each month when you commit
Every plan includes the same workspace. Longer commitments lower the price, not what you get.
Half-yearly
₹1,200/month
Billed ₹7,200 every 6 months
- Campaigns and approved templates
- Contact import and organisation
- Team inbox and campaign reports
- Guided onboarding for your first send
AnnualBest value
₹799/month
Billed ₹9,588 every 12 months
- Campaigns and approved templates
- Contact import and organisation
- Team inbox and campaign reports
- Guided onboarding for your first send
Talk to us before you pay. No card needed to chat. Prices are indicative; final pricing is confirmed on getwaflow.com.
Common questions
Short answers to what shop owners ask us first.
What does WaFlow cost?
The annual plan is ₹799 a month, billed ₹9,588 every 12 months. The half-yearly plan is ₹1,200 a month, billed ₹7,200 every 6 months. Both include the same workspace. Prices are indicative; final pricing is confirmed on getwaflow.com.
How do I get started?
Book a free consultation. We guide you through your first send. The steps are: upload your customers, choose an approved template, send or schedule, and track the response. No card is needed to chat.
Can I write my own messages?
Messages you send to start a conversation use approved templates. You start from an approved message and make it relevant to your customers. Once a customer replies, you can answer freely within 24 hours.
Do I need customer permission?
Yes. WhatsApp requires opt-in before you message someone. Collect permission at the counter, on the bill or on an enquiry form, and honour anyone who asks you to stop.
What number do I send from?
WaFlow runs on the official WhatsApp Business Platform, where a verified business number can show your business name. Ask us about the number you want to use when you book your consultation.
Can my staff share the inbox?
Yes. The team inbox lets you manage replies across your team, so no customer waits for the one person who has the phone.
Where does my customer list live?
You upload the list you already have into Contacts and organise it into audiences. For how TechFlow handles data, read our privacy policy.
Is WaFlow part of Meta or WhatsApp?
No. GetWaFlow is independent of Meta and WhatsApp. It uses the official WhatsApp Business Platform.
Want more detail? Read all 25 questions in the full WaFlow FAQ.